As a dropshipper, using the AfterShip Shopify app enables you to take proactive action on items that aren't delivered before your customers contact you.
Thus, your eCommerce business becomes more dependable and respectable if you have an eCommerce site where your consumers can track their shipments. That’s precisely what the AfterShip Shopify app offers.
The app updates users on the whereabouts of their orders once they have been sent. This keeps the clients engaged.
Also, when using the AfterShip Shopify app, customer care calls and even emails are significantly decreased. What’s more, the app's automation and simplicity are amazing.
Keep reading to learn more about the AfterShip Shopify app and what it delivers.
AfterShip Shopify - An Overview
The AfterShip Shopify app serves as a one-stop shop for tracking orders. The app, which was established in 2012, is made to make dropshipping easier. The business is situated in Hong Kong's Tsuen Wan.
You can also download the software via the Google Play app store. In addition, the auto-update feature eliminates the need to refresh the app. Its UI is straightforward. This same software can typically immediately identify your courier partner.
The software is seamlessly and steadily integrated with your store. With the help of this app, the AfterShip utility can automatically import tracking numbers found in your Shopify store.
It not only supports eCommerce stores such as Shopify, eBay, and Amazon, but it also integrates WordPress. As such, you can use the AfterShip Shopify plugin, which is fully compatible with WooCommerce.
Read on to find out if installing AfterShip Returns Center on your Shopify website is worthwhile.
What Is AfterShip?
Many eCommerce businesses around the globe utilize AfterShip for order tracking, which includes a multicarrier integration package (also known as shipping software).
It’s famous for delivering an efficient package monitoring structure that enables businesses to maintain track of their goods while they travel great distances to clients.
Automation of each shipment tracking process and the enhancement of the post-purchase customer experience through AfterShip tracking are its most notable features.
To interact with carriers and other significant eCommerce platforms, AfterShip provides a multi-user solution. At the moment, it has a membership of more than 10,000 retailers.
How does AfterShip work with Shopify?
Once you set up AfterShip for Shopify and link it with your online store, it runs fairly smoothly. All of the order tracking numbers from your online store are immediately imported.
The AfterShip tracking numbers can be manually entered into the app's dashboard, but they also have a Shopify app that streamlines the entire procedure.
After all of the tracking numbers have been transferred from your eCommerce store, it will also import buyer information, such as phone numbers and email addresses. Moreover, a notification to customers is sent through email every time an AfterShip Shopify tracking number updates.
For instance, if you choose FedEx as your courier service, they would update their database once the status of your package changes while it was in transit.
Every time FedEx updates its site with information about your product, AfterShip emails your customer to let them know that the status of their order has changed.
They also support SMS notifications, but sending so many SMS to your clients may be too intrusive, thus emails are almost always preferable.
You can monitor all of your products from the dashboard of the app and follow this up with your suppliers in real time if there are any delays or misplacements.
AfterShip Shopify - Is AfterShip Tracking Free?
The cost of implementing this multi-carrier integration app is the next thing we should explore to make this review as detailed as possible.
The fact that AfterShip Shopify offers both a free trial deal and then a free plan is its strongest feature. You can test AfterShip for 7 days at no cost before deciding. Credit cards are not necessary.
| Plan | Cost |
|---|---|
| Free | $0/month |
| Essentials | $11/month |
| Essentials Plus | $35/month |
| Pro | $119/month |
One free and three paid pricing tiers are offered by AfterShip. All options include multiorganizational protocols, required compliances plus certifications, and interfaces with more than 30 major eCommerce apps.
The Free Plan
This arrangement covers 50 shipments per month. Those above, in addition to access to a tracking dashboard, with over 800 courier integrations, a customized tracking page, and a tracking widget for simple order search, are all included.
Essentials
This $11/month package handles 100 shipments per month; additional shipments will incur fees. It offers access to both email and fee-based SMS notifications along with all the free plan's features. Additionally, you'll have access to more analytics data and round-the-clock email assistance.
Essentials Plus
This plan costs $35/month and covers 500 shipments per month. This plan allows customers to share their experience with the delivered products on your branded tracking page. Additionally, you get multiple tracking pages along with multilingual tracking pages.
Pro
The most popular plan, which costs $119 per month and covers roughly 2,000 shipments monthly, incurs additional fees for shipments above that amount.
This subscription comprises all the features found in the core plan along with dynamic, multilingual tracking pages, integrations, cross-selling product recommendations, plus access to more sophisticated webhooks, and personalized emails. Klavyio integration is offered as well.
Features Of AfterShip Shopify
AfterShip Shopify is a robust shipment monitoring technology that enables eCommerce businesses to manage shipments with ease. It reminds customers of delivery updates and provides seamless package monitoring with a customized tracking page.
Let's go through a few of AfterShip's distinctive features.
Customized Brand Notifications
A track button may be added to your store's purchase history page with only several lines of code. Customers may easily verify the status of their orders thanks to it.
Automatic Import Shipments
AfterShip Shopify dramatically simplifies and speeds up the tracking process by instantly extracting tracking numbers from CSV files, shopping carts, and marketplaces. Upon successful store connection, shipments will sync every three hours.
Multiple Shipping Options
Dealing with several carriers could be highly difficult and time-consuming for any eCommerce company. As a result, AfterShip links you to more than 800 couriers globally.
Additionally, it uniformizes the format of tracking results obtained from various carriers, making them simpler to comprehend.
Custom Domain For Every Tracking Link
The trust and loyalty of customers can be increased by giving a website a distinctive brand identity.
You can create a custom domain with AfterShip to show the tracking details and enhance the search rankings of your business.
SSL Certificate For Your Branded Tracking Page
Users with confirmed custom domains can get an SSL certificate from AfterShip to start a secure connection with their browser.
Enabling this function guarantees the data's security and creates a secure shopping environment.
Integration with eCommerce Platforms
Multiple apps and plugins, including Shopify, WooCommerce, eBay, BigCommerce, Magento, and many more, can be integrated with AfterShip Shopify.
Delivering aggregated data in one location reduces the need for various tracking systems.
How Can I Set Up The AfterShip App?
The app is quite simple to set up, and you won't need any coding skills to do this.
The first step is to make an account by going to https://www.aftership.com/ and entering your information. The AfterShip Shopify app must then be connected to your Shopify store.
On the webpage, select "Start Free," then finish the registration process. Entering your store information comes after you've signed up. You will then be given a sub-domain after completing this.
Next, pick the courier service you prefer. From a long selection of more than 500 courier providers, pick one. Enter your tracking code by clicking the "ADD NEW" button.
Your tracking code can be recognized and associated with the company automatically. By doing so, you can obtain the most recent tracking data from the courier service of your choice.
Once the courier receives your package, the item's tracking process begins. Through their email addresses, your customers can also receive all the updates.
This enables them to know where the package is located at all times. Your consumers will be overjoyed with this app.
AfterShip Shopify Pros And Cons
Pros:
- Generates an order tracking section that you can incorporate into the menu of your store;
- Provides customers with actual delivery updates to their delight;
- Notifies consumers via email and text message of the status of their order shipments;
- Adds a "Track order with AfterShip" tab to the Shopify order confirmation page;
- Enables you to add your company's logo, product recommendations, marketing materials, and other customizations to the tracking page;
- Order tracking via a mobile app that’s accessible to Android & iOS users;
- Tracking all shipments & page views with analytics;
- Customer support is available in-app round-the-clock.
Cons:
- The only option for customizing the domain is Enterprise Plan;
- The Shopify Platform does not include the app's user interface;
- You must get in touch with the app support team to delete the "Powered by AfterShip" logo.
The Rewards of Using AfterShip
- Automation
AfterShip Shopify automatically manages shipment tracking, and analytics, then delivers notifications to both you and your customers once it is connected to your online store, eliminating consumer inquiries concerning shipments.
- Complete
AfterShip can track the carriers you or your clients employ because it supports over 300 worldwide.
- Full tracking
With AfterShip Shopify, you can trace an international shipment automatically in both the destination and country of origin. Make sure your consumers are informed even after the shipment has left the nation of origin.
- Integration
AfterShip Shopify allows you to use its API so you can quickly link the software with your store. Additionally, you could use any of the 16 linking apps created to automatically import tracking numbers, as well as orders from the most popular eCommerce sites, can be used (Shopify, Prestashop, etc.).
- Mobile
With the help of push notifications, route visualization, an analysis of earlier shipments, etc., AfterShip Shopify can update your customers about the location of their shipments wherever they are.
What Is The AfterShip Returns Center?
The same people who created the AfterShip - Shipment Tracking app also created AfterShip Returns Center.
AfterShip Shopify operates by automatically tracking packages from over 500 couriers worldwide and giving shipment updates to consumers.
For all returns on your eCommerce website, AfterShip Returns Center offers a similar level of automation and monitoring based on the same basic concepts.
AfterShip Returns Center makes it simple for consumers to make return labels and send back any items they choose, whether they want to return a single item or a full purchase.
Due to your no-hassle return policy and self-service returns, you can increase customer brand loyalty and trust.
Who Is AfterShip Best For?
AfterShip is primarily used by small and mid-market online merchants who operate simply, ship every item from a single location, and don't bother with split shipments.
With a clear 30-day refund policy, it works perfectly for Shopify users. It's not suitable for complex businesses that send orders from numerous stores and warehouses.
It's not for stores with regular split shipments and complicated return policies requiring interaction with ERP systems, or for organizations with a large staff handling intricate return scenarios.
AfterShip Shopify - Final Thoughts
AfterShip already follows over 400 couriers from across the world and is regarded as one of the top shipment tracking applications for online merchants.
If you combine this app with AfterShip Returns Center, you'll have a complete shipment solution that handles both returns and shipment details automatically.
Returns Center is a fantastic resource for companies of all sizes and provides capabilities beneficial for different types of businesses.
It's an excellent app for your web store if you would like to keep your customers satisfied and give them the greatest support and after-sales care.
